‘We haven’t had a single penny from the Post Office’

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He noticed the new IT system was causing shortfalls in the accounts at one of his two branches. He alerted the Post Office, but nothing was done. After ongoing erratic results from the Horizon accounting software, he lost his businesses, became bankrupt, and his reputation in the local community was destroyed. He ended up working as a low-paid night security guard, struggling to make ends meet.

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